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Unabled to call fnd_ldap_wrapper Error When Trying To Create or Update User In FNDSCAUS Form (Doc ID 365378.1)

Last updated on FEBRUARY 15, 2020

Applies to:

Oracle E-Business Suite Technology Stack - Version 11.5.10.2 to 12.2.9 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.

Symptoms

On 11.5.10.2 in Production:
After integrating OID 10g with Oracle Applications, when trying to save FNDSCAUS form after changing the description or password, the following error occurs.

Unable to call fnd_ldap_wrapper.update_user due to the following reason:

OID is not registered correctly. Please contact system administrator.
(USER_NAME=<USERNAME>)


When creating a new user, the following error occurs:

Unabled to call fnd_ldap_wrapper.update_user due to the following reason:
OID is not registered correctly. Please contact system administrator.
(USER_NAME=USERNAME>)


STEPS
The issue can be reproduced at will with the following steps:

1. Integrate OID 10g using Note 233436.1 - Installing Oracle Application Server 10g with Oracle E-Business Suite Release 11i
2. Open FNDSCAUS form and update the description or password of a user, then save
3. The error occurs

Cause

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In this Document
Symptoms
Cause
Solution

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