Tax Line Disappears After Salesrep Is Changed In Transaction
(Doc ID 366095.1)
Last updated on FEBRUARY 15, 2019
Applies to:Oracle Receivables - Version 184.108.40.206 to 220.127.116.11 [Release 11.5.10]
Information in this document applies to any platform.
FORM:ARXTWMAI.FMB - Transactions
Changed the sales person on a saved and completed transaction with TAX (using Tax Method: Value Added Tax). The tax lines are no longer displaying in the invoice when the transaction is queried after the change. The invoice remains complete.
Responsibility: Receivables Manager
Navigation: Transactions > Transactions > Enter transaction manually and assign a salesrep > Enter lines with tax (VAT tax code), Save and Complete.
Change the salesrep. The transaction header still shows a tax amount.
Requery transaction and find the tax amount no longer exists.
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