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How To Collect Log Files For One-To-One Fulfillment Server Requests That Report 'FAILED' Status 11.5.10/R12 (Doc ID 368215.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle One-to-One Fulfillment - Version 11.5.10.0 to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.

Goal

This note has been created to aid in capturing the log files for 1-1 Fulfillment issues where the Requests end in a status of 'FAILED' and emails are not sent out by the 1-1 Fulfillment Server.

This note can also be used to debug issues with the 1-1 Fulfillment Server, as logging is turned on to the highest level and the details in the Events[x].log can be very useful in determining actions taken by the 1-1 Fulfillment Server.

Solution

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In this Document
Goal
Solution

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