In Text Format, the Email NotificationTo Supplier For Cancel of a Purchase Order Is Not Fully Displayed

(Doc ID 368786.1)

Last updated on MARCH 07, 2018

Applies to:

Oracle Purchasing - Version 11.5.10.2 to 12.2.7 [Release 11.5 to 12.2]
Information in this document applies to any platform.

Symptoms

Find that the Text style For Your Review notification that is sent after a PO is cancelled is cut in half, not showing the PO Lines data or any other information that the PO or PO Line(s) are cancelled. 

EXPECTED BEHAVIOR
Expect to be able to see the PO Lines or other cancellation information when the For Your Review notification is sent after a PO has been cancelled

STEPS
The issue can be reproduced at will with the following steps:
1. Cancel PO
2. For Your Review email sent to Supplier
3. The notif is cut in half, not showing the PO Lines data or any cancellation information

BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, suppliers cannot see the details of the PO when this notification is sent.


Changes

No Changes

Cause

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