User Does Not Receive Workflow Email Notifications (Doc ID 369405.1)

Last updated on SEPTEMBER 29, 2016

Applies to:

Oracle Workflow - Version 11.5.10.2 to 12.2 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.
Checked for relevance on 22-JUN-2013


Symptoms

A few users are not receiving email notifications.  The worklist shows that the workflow engine processed the notification, but the email was never received by the user.  Other users are receiving their notifications via email, so it is clear that the mailer is functional.   



Cause

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