Territory Resource Assigned To Sales Team But Not As Lead Owner
Last updated on SEPTEMBER 02, 2016
Applies to:Oracle TeleSales - Version 188.8.131.52 to 184.108.40.206 [Release 11.5.10]
Oracle Sales Online - Version 220.127.116.11 to 18.104.22.168 [Release 11.5.10]
Oracle Territory Management - Version 22.214.171.124 to 126.96.36.199 [Release 11.5.10]
Information in this document applies to any platform.
When creating a lead in Telesales, the Territory resource is assigned to the sales team instead of the Lead owner. The owner is being defaulted from the profile option OS: Default Resource ID used for Sales Lead instead.
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