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11i Tax is being charged on transactions that should be exempt (Taxware) (Doc ID 370061.1)

Last updated on MAY 01, 2019

Applies to:

Oracle Receivables - Version 11.5.0 to 11.5.10.3 [Release 11.5.0 to 11.5.10]
Information in this document applies to any platform.
***Checked for relevance on 29-FEB-2012***


Symptoms

Find that tax exemptions are not working after upgrade.  Verified that customizations to function company_code were implemented in ARTXVWAB.pls in the upgraded instance.

EXPECTED BEHAVIOR
Expect exemptions created in Taxware to be recognized.

STEPS
The issue can be reproduced at will with the following steps:
1. Create transaction and exemption created in Taxware is not exempting tax as expected

Verified the issue as noted below:
1564636.txt - Tax Exempt Customer Report:


Customer Percent
Exemption Start
Customer Name Number Location Site Exempt Number
Reason Date End Date Status
-------------------------------- -------- ------------- --------- ------ ---------------
----------- --------- --------- ----------
INGRAM MICRO 4030 .. 0
resale 01-JAN-00 Primary

SCRIPT OUTPUT
sql2.xls
TAX_EXEMPTION_ID START_DATE END_DATE STATUS CUSTOMER_ID SITE_USE_ID EXEMPTION_TYPE
TAX_CODE PERCENT_EXEMPT CUSTOMER_EXEMPTION_NUMBER IN_USE_FLAG
3769 1-Jan-00 PRIMARY 5539 CUSTOMER Sales Tax 0 Y
The rest are 100%


Cause

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In this Document
Symptoms
Cause
Solution

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