Cannot Uploaded RTF Files Using External Template - Error: File Type Does Not Match (Doc ID 370345.1)

Last updated on AUGUST 24, 2016

Applies to:

Oracle Bill Presentment Architecture - Version: 11.5.10 to 11.5.10
Information in this document applies to any platform.

Symptoms

When trying to upload an external file with an RTF file extension in Oracle Bill Presentment using the external template function receive following  error

"The file type of the uploaded template does not match the template type selected."

Cause

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