Unable To Book Order With Zero (0) As Order Quantity
(Doc ID 370430.1)
Last updated on APRIL 04, 2025
Applies to:
Oracle Order Management - Version 11.5.10.0 to 12.2 [Release 11.5.10 to 12.2]Information in this document applies to any platform.
OEXOEORD
Symptoms
When attempting to book an order with 0 (zero) ordered quantity, the following error occurs.
ERROR
Ordered Quantity is required on a booked order line.
STEPS
The issue can be reproduced at will with the following steps:
1. Order Management Super User:
Navigate to Order,returns>Sales order
- Fill in the order header
- Add a line with a quantity different from 0.
- Cancel the line (Button Actions>Cancel)
- The quantity should change to 0
- Press the button Book order
.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |