Ship Confirm Rule Behaves Differently When Trying to Confirm Trip Versus Confirming A Delivery In Shipping Transaction Form (Doc ID 370794.1)

Last updated on AUGUST 13, 2021

Applies to:

Symptoms

Using a Ship Confirm Rule when attempting to ship confirm a delivery versus ship confirming a trip, the behavior and options that are checked are different.

Ship confirm rule under delivery tab > Confirm Delivery Window has the following options set or not checked which is correct and as per ship confirm rule setup:

-<COMPANY> Ship Confirm Rule populated
-Ship Entered Quantities
-Unspecified Quantities = Ship
-Set Delivery In Transit, Close Trip, Defer Interfaces, Create Bill of Lading options ARE NOT checked
-Document Set= <COMPANY> Ship Confirm Documents

 Ship confirm rule under path by trip > Confirm Trip Window has the following options checked which is not setup in the ship confirm rule:

-Create Delivery for Staged Quantities
-Set Delivery In Transit
-Close Trip
-Create Bill of Lading
-Create Master Bill of Lading
-Defer Interfaces is NOT checked
-Document Set= Ship Confirm Documents

EXPECTED BEHAVIOR
-----------------------
Expect the ship confirm rule has the same options and setup displayed whether ship confirming a delivery or trip.

STEPS
--------
The issue can be reproduced at will with the following steps:
1. Using the OM Super User Responsibility, navigate to Shipping>Transactions
2. Query Sales Order and navigate to Trip tab
3. Hit ship confirm button and notice that the ship confirm rule is populated but the options/setup is not correct

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.