Unable To Assign User-Defined Classification(Category+Code) To An Organisation (Doc ID 371426.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Customers Online - Version: 11.5.9
This problem can occur on any platform.

Symptoms

On 11.5.9 :
User-defined class category does not appear under OCO>Customers>Classifications in order to assign it to an organization.


STEPS
The issue can be reproduced at will with the following steps:
1. Trading Community Manager or Customers OnLine
2. Administration tab
3. Classifications, create a class category with codes
4. Customers OnLine
5. Customers
6. Organizations, select an organization
7. Press Classifications
8. Can not find the new created class category in the LOV

Cause

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