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Unable To Assign User-Defined Classification(Category+Code) To An Organisation (Doc ID 371426.1)

Last updated on JANUARY 17, 2020

Applies to:

Oracle Customers Online - Version 11.5.9 to 11.5.10.3 [Release 11.5]
Information in this document applies to any platform.

Symptoms

On 11.5.9 :
User-defined class category does not appear under OCO>Customers>Classifications in order to assign it to an organization.


STEPS
The issue can be reproduced at will with the following steps:
1. Trading Community Manager or Customers OnLine
2. Administration tab
3. Classifications, create a class category with codes
4. Customers OnLine
5. Customers
6. Organizations, select an organization
7. Press Classifications
8. Can not find the new created class category in the LOV

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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