RVTII-030 rvtiicreate() When Receiving some RMA (Doc ID 371464.1)

Last updated on JULY 13, 2016

Applies to:

Oracle Inventory Management - Version 11.5.1 to 12.2.2 [Release 11.5 to 12.2]
Oracle Order Management - Version 11.5.1 to 12.2.2 [Release 11.5.1 to 12.2]
Information in this document applies to any platform.
EXECUTABLE:RVCTP - Receiving Transaction Processor
FORM:RCVRCERC.FMB - Enter Receipts
FORM:FNDFFSRA.FMB - Assign Security Rules
FORM:FNDFFSRN.FMB - Define Security Rule


Symptoms

When attempting to receive online a RMA the following error message occurs

rvtptcontrol failed
RVTII-30: Subroutine rvtiicreate() returned error
Cause: Subroutine rvtiicreate() returned an internal error
Action: Note this error number and the actions you are trying to perfor

 When trying to receive the RMA in immediate mode, RVCTP fails and  RVCTP module: Receiving Transaction Processor log shows:

RVTII-030: Subroutine rvtiicreate() returned error
Cause: Subroutine rvtiicreate() returned an internal error.
Action: Note this error number and the actions you are trying to perform. Contact your
system administrator fo
Concurrent program RVCTP returned error
...
RVTBM-008: Subroutine rvtbm_immediate_mngr() returned error
...
RVTBM-120: Subroutine rvtptcontrol() returned error

 

Steps
. In 'Order Management ' Responsibility,  enter and book a sales order with an order type associated to the order category "Return".
The line is at the status "Awaiting return".
. In the 'Inventory' Responsibility  navigate to Enter Receipt form, in the Customer tab, enter the RMA number.
Enter necessary information to perform the receipt for the RMA and save.

Cause

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