Accessing Learning Instructor Homepage > The Application Does Not Recognize You (Doc ID 371505.1)

Last updated on DECEMBER 21, 2016

Applies to:

Oracle Learning Management - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

Attempting to use the Learning Instructor Self-Service responsibility and getting an error

User has a valid person and responsibility "Learning Instructor Self-Service" attached.
Person attached to the user has the role "Learning Instructor Self-Service" associated to them

Person appears to have associated with a resource type of "Trainer"

The application does not recognize you, so you cannot access Instructor Home page.
Contact your system administrator



Steps to Reproduce:
The issue can be reproduced at will with the following steps:

> Learning Instructor Self-Service
> Instructor Home

Changes

 

Cause

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