Page Hangs When Transferring Ownership Of Internet Expenses Approval Notification (Doc ID 371659.1)

Last updated on MARCH 08, 2017

Applies to:

Internet Expenses - Version: 11.5.10
This problem can occur on any platform.

Symptoms

A User is attempting to Transfer Ownership of a Notification using Workflow's 'Reassign
Notification' page. After entering the data and clicking Submit, the page hangs and then a "Page
can't be displayed error" is shown.

EXPECTED BEHAVIOR
Expect that the workflow notification will be successfully transferred, and the page will not hang.

STEPS
The issue can be reproduced at will with the following steps:
1. Open an Internet Expenses manager approval notification.
2. Click the 'Transfer Ownership' button
3. Enter a user to transfer the notification to.
4. Submit.
5. Notice that the page just hangs, and the notification is not transferred successfully.

BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot successfully transfer notification ownership for an Internet
Expenses manager approval notification.


Cause

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