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R11i:OIE:Page Hangs When Transferring Ownership Of Internet Expenses Approval Notification (Doc ID 371659.1)

Last updated on FEBRUARY 13, 2019

Applies to:

Oracle Internet Expenses - Version 11.5.10.0 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.

Symptoms

A User is attempting to Transfer Ownership of a Notification using Workflow's 'Reassign
Notification' page. After entering the data and clicking Submit, the page hangs and then a "Page
can't be displayed error" is shown.

EXPECTED BEHAVIOR
Expect that the workflow notification will be successfully transferred, and the page will not hang.

STEPS
The issue can be reproduced at will with the following steps:
1. Open an Internet Expenses manager approval notification.
2. Click the 'Transfer Ownership' button
3. Enter a user to transfer the notification to.
4. Submit.
5. Notice that the page just hangs, and the notification is not transferred successfully.

BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot successfully transfer notification ownership for an Internet
Expenses manager approval notification.

Cause

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In this Document
Symptoms
Cause
Solution
References


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