How To Collect FND Diagnostics Trace (aka FND:Debug)
(Doc ID 372209.1)
Last updated on SEPTEMBER 21, 2024
Applies to:
Oracle Applications Framework - Version 11.5.10.2 to 12.2 [Release 11.5.10 to 12.2]Information in this document applies to any platform.
Purpose
Explain how to gather a FND Global Diagnostics trace - Generic steps and troubleshooting tips.
If a concurrent request is failing, you can diagnose the cause via a Concurrent Request trace. See <Note 123222.1>.
If a program is failing when it touches the database, you can diagnose the cause via an SQL. There are several notes and technical brief on this. See for example <Note 130182.1>, Section 1.
If a particular user gets an error, you can gather a User Event Trace. See section 2c "Trace ALL user actions" in <Note 296559.1> .
But increasingly in E-Business Suite, there are situations where none of these serve the purpose. When an error occurs when users click a particular button without launching a concurrent request or touching the database. This is where a Global Diagnostics Trace should help you. This note has been created to tell you a way of diagnosing that, for analysis by a DBA, Oracle Consultant or Support Engineer, or for uploading to a bug for analysis by Development.
Troubleshooting Steps
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In this Document
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