Customer Form, Search Issue: Querying for a Person Does Not Return Any Matches
(Doc ID 372352.1)
Last updated on DECEMBER 03, 2019
Applies to:Oracle Receivables - Version 11.5.9 and later
Information in this document applies to any platform.
ARXCUDCI - Customers Standard
Running a customer search for a Person does not return any results, even though the Person record exists.
Steps to reproduce:
Responsibility: Receivables Manager
Navigation: Customers > Standard
- Customer Type = Organization
- Enter a Customer Number, or Party Number
- Click Find
- Instead of returning the person's record you instead get a Decision pop-up: "No customer matches your search criteria. Please press the New button to enter this new customer."
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