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MFS Laptop Error: 'Exception occurred in process() CREATE java.lang.NullPointerException' Performing A Labor Debrief Line (Doc ID 372436.1)

Last updated on MAY 22, 2020

Applies to:

Oracle Mobile Field Service - Version 11.5.9 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.
Oracle Field Service / Handheld - Version: 11.5.9 to 11.5.10.2

Symptoms

When attempting to enter a labor debrief line in the mobile field service laptop (MFS Laptop) the following error occurs.

Exception occurred in process() CREATE java.lang.NullPointerException


Steps to reproduce:
1. Choose a SR in Mobile Field Service.
2. Choose the task.
3. Click on 'Time Reporting'
4. Enter the field values for 'Item', Start Date, End Date, Duration
5. Click 'Add' to add the debrief line.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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