MFS Laptop Error: 'Exception occurred in process() CREATE java.lang.NullPointerException' Performing A Labor Debrief Line
(Doc ID 372436.1)
Last updated on FEBRUARY 06, 2022
Applies to:
Oracle Mobile Field Service - Version 11.5.9 to 11.5.10.2 [Release 11.5]Information in this document applies to any platform.
Oracle Field Service / Handheld - Version: 11.5.9 to 11.5.10.2
Symptoms
When attempting to enter a labor debrief line in the mobile field service laptop (MFS Laptop) the following error occurs.
Exception occurred in process() CREATE java.lang.NullPointerException
Steps to reproduce:
1. Choose a SR in Mobile Field Service.
2. Choose the task.
3. Click on 'Time Reporting'
4. Enter the field values for 'Item', Start Date, End Date, Duration
5. Click 'Add' to add the debrief line.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |