What Is The Functionality For The Create/Update Contact Button On Service Request Form
(Doc ID 373002.1)
Last updated on JULY 21, 2020
Applies to:Oracle Teleservice - Version 11.5.8 to 11.5.10 [Release 11.5]
Oracle Teleservice - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
This document explains the functionality behind the profile options Service: Enable Create Contact and Service: Enable Edit Contact and the Create/Edit Contact button on the service request form.
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