My Oracle Support Banner

What Is The Functionality For The Create/Update Contact Button On Service Request Form (Doc ID 373002.1)

Last updated on JULY 21, 2020

Applies to:

Oracle Teleservice - Version 11.5.8 to 11.5.10 [Release 11.5]
Oracle Teleservice - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Goal

This document explains the functionality behind the profile options Service: Enable Create Contact and Service: Enable Edit Contact and the Create/Edit Contact button on the service request form.

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.