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IProcurement Returned Requisition Stays In Shopping Cart After Submitted (Doc ID 373652.1)

Last updated on JUNE 23, 2020

Applies to:

Oracle iProcurement - Version 11.5.10 to 11.5.10 [Release 11.5]
Information in this document applies to any platform.

Symptoms

Deleted requisition line items reappear in shopping cart after adding new items to cart

On 11.5.10,  find it is possible to delete a requisition line on a returned requisition in iProcurement.  However, the returned lines are showing up in the shopping cart when new items are added to cart.

The user creates a multiple line requisition. This goes to purchasing and a PO is created. However, the buyer receives a notification from the supplier that one of the lines cannot be acted on. The buyer unreserves the PO and returns it to the requisition preparer with the instructions to delete one of the lines. The requisitioner deletes the line and submits. The requisition stays in the returned status. The buyer reapproves the PO. The problem is when the requisitioner creates a new requisition, the cart appears to be empty.  Add a new line to cart and checkout. When viewing the requisition, the lines for the returned requisition are still there. The user returns to the shopping cart and now the returned lines are there with the new lines. The new lines can not be deleted and clicking on new cart removes the old lines.

Steps to reproduce

1.Create and approve requisition with three lines (non-catalog items).
2.Autocreate to PO
3.Approve the PO and reserve
4.Cancel one line from PO Form > Tools > Cancel
5. Go to AutoCreate
6.Return the cancelled line > Tools > Return Requisition
7.As the requisitoner go to iProcurement
8.Select the returned requisition
9.Click Change
10.Delete the returned line
11.Save the cart.
12.Requisition is in status returned.
13.Shopping cart is empty looking at the checkout box
14.Create a new non-catalog line and add to the cart. It starts with line 2.
15. Then clicking the shopping cart the two lines from the returned requisition show up. These lines are the ones in the PO and they are grayed out.

Cause

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In this Document
Symptoms
Cause
Solution
References

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