Service Request: Information about Platform and Other Related Fields (Doc ID 373669.1)

Last updated on JULY 21, 2020

Applies to:

Oracle Teleservice - Version 11.5.9 to 11.5.10 [Release 11.5]
Information in this document applies to any platform.

Q1: In 11.5.9: What is the 'Platform' field's intended used and where is it accessed?
Q2: In 11.5.10: Where does the 'Platform' field reside?

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