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Salesperson In Team Cause Commission Lines Duplicates (Doc ID 373774.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Incentive Compensation - Version 11.5.10 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.

Symptoms

When running caculation :
- If a salesreps belong to one team calculation works fine.

- If salesrep does not belong to a team the calculation rollup lines in cn_commission_lines
for all (ie any) salesreps which belongs to the a team (8 in your situation as there are 4 teams
with 2 salesreps inside of each team).


EXPECTED BEHAVIOR
The calculation of a salesrep which does not belong to a team should not rollup to any other salesrep

STEPS
The issue can be reproduced at will with the following steps:
1. Oracle Incentive Compensation Super user
2. Navigate to transaction> Calculation
for a salesrep which belongs to no team

BUSINESS IMPACT
The issue has the following business impact:
Calculation for salesrep which belongs to no team generates unwished rollup rows so is wrong

Cause

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In this Document
Symptoms
Cause
Solution

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