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User-Defined Exception When Creating Configuration (Doc ID 374381.1)

Last updated on FEBRUARY 04, 2020

Applies to:

Oracle Configure to Order - Version 11.5.10.1 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.

Symptoms

On 11.5.10.1 in Production:
When attempting to progress a booked order which has a configuration created on the line, the following error occurs.

ERROR
User-defined exception

STEPS
The issue can be reproduced with the following steps:
1. Create a Order with a Configuration on the line
2. Book the order
3. Click Actions > Progress order, and get an exception message


Changes

Some of the BOMs are not defined in all the organizations

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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