My Oracle Support Banner

How To Diagnose and Troubleshoot Problems In Procurement Workflows Using Scripts (Doc ID 374428.1)

Last updated on FEBRUARY 20, 2023

Applies to:

Oracle Purchasing - Version 11.5.5 and later
Oracle iProcurement - Version 11.5.5 and later
Information in this document applies to any platform.


This guide is intended to help troubleshooting a problem in a workflow-related process, using the published scripts available. Details on each of these scripts are available in additional notes (see references), however this guide gives assistance on how they can be used to triage and analyze issues.
This is intended as a general overview, and is not intended to offer exact analysis steps required for every issue.

This document was written against Release 11.5.x, but the troubleshooting is generally applicable to Release 12 as well.


Troubleshooting Steps

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Troubleshooting Steps
 Diagnosis Activities
 What to look for?

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.