My Oracle Support Banner

Correct Pool Carrier Not Selected For Rate Inquiry (RIQ) After Loading Zip Codes Via CSV File (Doc ID 374475.1)

Last updated on JUNE 03, 2019

Applies to:

Oracle Transportation Management - Version 6.1.7 to 6.4.3 [Release 6.1 to 6.4]
Information in this document applies to any platform.

Symptoms

-When attempting to perform a rate inquiry (RIQ) , the following error occurs:

2006-06-22 13:56:30.272 770859 Error Exception [ERROR] Unknown RERateQualityGID:
<RCP.ATLANTA_POOL_DIST> [RACQualityRating::costShipment()] at
glog.business.rate.rateengine.RACQualityRating.costShipment(RACQualityRating.java:104) at
glog.business.rate.rateengine.RatingEngine.rateIt(RatingEngine.java:544) at
glog.business.rate.rateengine.RatingEngine.

-Worked in one domain, but not another domain.

-Mulitple cache calls were in the logfile for the domain which didn't work versus the logfile for the one that did work for RIQ.

Changes

Loaded zip code file via .csv file.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.