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Completed Order Management Service Lines are Not Creating Service Contracts (Doc ID 375240.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Service Contracts - Version 11.5.10 and later
Information in this document applies to any platform.
EXECUTABLE:OKSREPROC - Service Contracts Order Reprocessing Program

Symptoms

A Sales Order for a product and a service on that product is completed and closed.

The product is created in the Installed Base, but the Service Contract was not created.

The Service Contracts Order Capture Integration program was run, but no lines were processed.

Cause

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In this Document
Symptoms
Cause
Solution

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