Depot Repair Actuals: Issue When Importing Estimate Values (Doc ID 376083.1)

Last updated on FEBRUARY 06, 2022

Applies to:

Symptoms

When importing repair actuals from source Estimate and booking the values, the Sales Order is also being populated with Task Debrief values. Although attempting to bill for estimate only, the data from Task Debrief is also imported into the Sales Order.

Steps:
1. Create Repair Order.
2. Create Estimate.
3. Create Repair Order tasks.
4. Debrief and close the Task (CSF: Debrief Lines Concurrent request runs).
5. Go to the Repair Actuals tab and select Estimate from source field. Select Estimate.
6. 'Book' the selected from Estimate.
7. Check the Sales Order.
    Notice that as well as the Estimate, values the Task Debrief values are also populated in Sales Order.

Changes

Cause

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