Batch Review Error App-Ar-294332 Unexpected error was encountered when getting the match details (Doc ID 376178.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Trading Community - Version 11.5.10.2 to 11.5.10.3 [Release 11.5]
Information in this document applies to any platform.

Symptoms


On 11.5.10 in Production:
When attempting to Create Batch Definition to test Match Rule within DQM.

Selected Batch Review to examine Duplicates.

Clicking on View Match Details results in the following error:

the following error occurs.

ERROR
APP-AR-294332: Unexpected error was encountered when getting the match
details.

STEPS
The issue can be reproduced at will with the following steps:
Under Trading Community Manager responsibility:

-> Data Quality Management: Duplicate Identification
-> Batch Review

Find Batch Name and click on View Match Details

BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot review the batches.


Changes

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Cause

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