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It Is Not Possible To Export Data From The Account Details Form To Excel For A Specific Customer. It Fails With FRM-9210 (Doc ID 376307.1)

Last updated on DECEMBER 05, 2019

Applies to:

Oracle Receivables - Version 11.5.9 to 11.5.10.3 [Release 11.5.9 to 11.5.10]
Information in this document applies to any platform.
FORM:ARXCWMAI.FMB - Collections
FORM:ARXCUDCI.FMB - Customers


Symptoms

When attempting to Export a specific set of data (for one customer) from the Account Detail Screen to Excel the following error occurs.

FRM-92100: Your connection to the Server was interrupted.
This may be the result of a network error, or a failure on the Server. You will need to reestablish your session.


STEPS
The issue can be reproduced at will with the following steps:
Accounts Receivables
Collections > Account Details
Close the "Find Window"
Press F11 and search for this specific customer and press Crtl F11 for searching.
The records involved are shown.
Press File and export the data.
A decision screen is shown that there are more than 100 records.
Choose for continue to the end.


The following error is displayed :

FRM-92100: Your connection to the Server was interrupted.
This may be the result of a network error, or a failure on the Server. You will need to reestablish your session.

Cause

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In this Document
Symptoms
Cause
Solution

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