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Adding a Party Classification To an Account Causes User-Defined Exception (Doc ID 376374.1)

Last updated on APRIL 04, 2025

Applies to:

Oracle Customers Online - Version 11.5.10 to 11.5.10.3 [Release 11.5]
Information in this document applies to any platform.
RELATIONSHIP, CUSTOMER, IMC.M


Symptoms

In Customers Online, adding a classification gives the following error:

Error :
" You cannot assign more than one class code from this class category to a single party. This class category is defined with multiple assignments disallowed.
The following SQL error occurred: User-Defined Exception."


Steps to Reproduce the issue:
- Query a Customer
- Assign a classification of ‘Prospect’.
- Remove the classification of ‘Prospect’.
- Now Assign a different code under the same Class Category. Assign classification of ‘Customer'.
- Notice that an error comes up.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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