Unable To Cancel Order Line With Associate Approved Dropship PO, Error: You are not allowed to Delink the Config item order line
(Doc ID 376641.1)
Last updated on JULY 29, 2020
Applies to:Oracle Order Management - Version 22.214.171.124 to 126.96.36.199 [Release 11.5.10]
Information in this document applies to any platform.
FORM:OEXOEORD.FMB - Sales Orders
FORM:POXPOVPO.FMB - Purchase Order Summary GUI
On 11.5.10 in Production:
When attempting to cancel an option line off of a configured model with an approved PO, the following error occurs.
You are not allowed to Delink the Config item order line (1.1..0) and Model (3765*237263) because the associated purchase order is already approved.
Trying to Delink the starred Item, Config item order line (1.1..0) , by selecting Delink Item from Actions.
APP-ONT-251144: Delink Config Item action may only be performed on an ATO model line.
Responsibility: Order Management Super User (or equivalent)
Navigate: Order management super user / orders, returns / sales orders enter a sales order with an ATO line with options.
Book the sales order.
Run progress order through the actions button with cursor placed on the ATO model line to create the configured item.
NAV: Order management super user / orders, returns / purchase release run purchase release for the order
NAV: Order management super user / orders, returns / requisition import run requisition import for order entry
NAV: Purchasing Super User / Requisition Summary Find the requisition for the sales order
NAV: Purchasing Super User / AutoCreate Create a PO for the Requisition Open the PO and approve it.
Go back to the sales order and change one of the option line's quantities to 0, enter a cancellation reason. Save.
Get the error messages
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document