Some Preferences Linked to Employees Using Eligibility Criteria of 'Responsibility' Cannot Be Detected (Doc ID 377097.1)

Last updated on JUNE 01, 2017

Applies to:

Goal

Some preferences that are linked to employees using eligibility criteria of "Responsibility" cannot be detected.

Example:

Run "PRC: Transaction Import" to transfer approved timecards to Projects however, the expected timecards are not getting imported.  The "Retrieval Error Handling Report" displays the following error for all approved timecards:  HXC_NO_RET_RULE_FOR_RET.

The "Time Store Retrieval Rule Groups" preferences is set correctly and linked to eligible employees via the following preference eligibility setup:

  Name of Rule   Name of Hierarchy          Precedence   Linked By         Linked To
  ---------------------------------------------------------------------------------------------------------------------
  Default Rule     Default Preferences           1                   All People 
 XXX Rule           XXXP roject Preferences   10                 Responsibility   US OTL

Solution