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Unable to select values for PROFILE 'Service: Allow Multiple Booking of Tasks' : LOV is empty (Doc ID 377129.1)

Last updated on JULY 21, 2020

Applies to:

Oracle Teleservice - Version 11.5.8 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.

Symptoms

The LOV for the Profile Option 'Service: Allow Multiple Booking of Tasks' is empty. An error appears on the screen when viewing the profile option LOV using:

Navigation: System Administrator->System Profile Values->Query for 'Service: Allow Multiple Booking of Tasks'


ERROR MESSAGE
--------------------
APP-FND-01436: List of Values cannot find any values for you to choose.
Cause: The List of Values execution failed to find any values.
Cause: The SQL statement specified to fdlfch() failed to return any values.

Action: Check the message stack for any SQL statement failure messages. Check to make sure your SQL statement works in SLQ*Plus (ROUTINE=fdfch)

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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