In Sales Order Form, Attempt to View Shipping Status and get Error: Function Not Available to This Responsibility

(Doc ID 377649.1)

Last updated on OCTOBER 11, 2017

Applies to:

Oracle Shipping Execution - Version 11.5.10.2 and later
Information in this document applies to any platform.

Form:OEXOESPB.FMB - View Shipping Status
Form:WSHFSTAT.FMB - View Detailed Shipping Status


Symptoms

When attempting to open the View Shipping Status from the Additional Line Information on the Sales Order form, the following error occurs.

ERROR:
Function not available to this responsibility. Change responsibility or contact system
administrator.



STEPS
The issue can be reproduced at will with the following steps:

1. Order Management Super User Responsibility
2. Enter and book a new order
3. Shipping < Transactions < Release Sales Orders
4. Pick release order
5. Go to Orders-Returns< Order Organizer
6. Query the order
7. Select Lines tab
8. Select Actions > View Shipping Status

Cause

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