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In Sales Order Form, Attempt to View Shipping Status and get Error: Function Not Available to This Responsibility (Doc ID 377649.1)

Last updated on JANUARY 22, 2019

Applies to:

Oracle Shipping Execution - Version and later
Information in this document applies to any platform.
Form:OEXOESPB.FMB - View Shipping Status
Form:WSHFSTAT.FMB - View Detailed Shipping Status


When attempting to open the View Shipping Status from the Additional Line Information on the Sales Order form, the following error occurs.

Function not available to this responsibility. Change responsibility or contact system

The issue can be reproduced at will with the following steps:

1. Order Management Super User Responsibility
2. Enter and book a new order
3. Shipping < Transactions < Release Sales Orders
4. Pick release order
5. Go to Orders-Returns< Order Organizer
6. Query the order
7. Select Lines tab
8. Select Actions > View Shipping Status


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