Reversed Receipt and Debit Memo Reversal Both Appear on the Aging Reports (Doc ID 382878.1)

Last updated on JULY 28, 2017

Applies to:

Oracle Receivables - Version 11.5.10.0 to 11.5.10.3 [Release 11.5.10]
Information in this document applies to any platform.

Symptoms

If a Debit Memo Reversal is created on a receipt before it is risk eliminated, both the receipt and the Debit Memo reversal will show on the Aging Report. 

Because the receipt cannot be risk eliminated, there is no way to remove it from the report.

The Collections\Aging form shows the correct value. The Aged Trial Balance - By Account is inflated by the amount of the receipt at risk.

Changes

 

Cause

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