My Oracle Support Banner

How To Interpret The Data Collection For Payment Worksheet Creation Error (Doc ID 383042.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Incentive Compensation - Version 11.5.10.2 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.

Purpose

How to interpret the data collected for payment worksheet creation error.

Symptom:  user create a worksheet for salesrep and get the following message:

Failed to create worksheet for salesrep name
The earnings for the resource is not equal to the payment transaction amount. Here are the possible causes :
1. Adjusted transactions for this resource but re-calc is not performed.
2. This error is usually encountered when the profile "Pay By Transaction" is changed when a payrun is in an unpaid status. To resolve this issue please revert the profile value back, add all the resources to the payrun and pay the payrun before changing the profile value.

Troubleshooting Steps

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Purpose
Troubleshooting Steps
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.