Interface Trip Stop Error: Unexpected Error Has Occured Ora-06502

(Doc ID 386983.1)

Last updated on MAY 17, 2018

Applies to:

Oracle Shipping Execution - Version 11.5.10.2 to 12.2.4 [Release 11.5.10 to 12.2]
Oracle Inventory Management - Version 11.5.10.2 to 12.2.4 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.
ConcurrentProgram:WSHINTERFACES - Interface Trip Stop - SRS

Symptoms

Application Release: 11.5.10.2
Family pack level: J

After a recent upgrade to 11.5.10.2 you find that when the interface trip stop is run it completes with a warning.

There is the following error in the log file:

RIGHT BEFORE CALLING MTL_ONLINE_TRANSACTION_PUB.PROCESS_ONLINE
2840218: process_inv_online failed
The unexpected error is ORA-06502: PL/SQL: numeric or value error: character to
number conversion error
Unexpected error has occured. Oracle error message is ORA-06502: PL/SQL:
numeric or value error: character to number conversion error
Exiting WSH_SHIP_CONFIRM_ACTIONS.PROCESS_INV_ONLINE - EXCEPTION:OTHERS

Cause

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