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Troubleshooting Oracle Transportation Management Issues - What To Turn On In The Logs. (Doc ID 387267.1)

Last updated on JULY 30, 2024

Applies to:

Oracle Transportation Management - Version 6.3.7 to 6.5.3 [Release 6.3 to 6.5]
Oracle Transportation Management Cloud Service - Version 24.2 and later
Information in this document applies to any platform.
Affects OTM Application Performance






Purpose


Oracle Transportation Management (OTM) offers the ability to troubleshoot issues via debugging. The purpose of this document is to provide a list of functions that should typically be turned based on the type of issue encountered.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 Describing the Scenario
 Logging Options to Enable
 Planning Issues
 Container Optimization
 Load Configuration
 Fleet Management - Driver/Equipment Assignment
 Dock Manager - Appointment Scheduling
 Agent and Milestone Issues
  Integration Issues
 General Issues
 Freight Settlement Issues
 RESTAPI
 Reports
References

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