Decimal values are not allowed as the default quantity for the component with Item Sequence Number XX, Item Name XX, and Parent Name XX (Doc ID 387348.1)

Last updated on JANUARY 26, 2023

Applies to:

Symptoms

When attempting to launch Configurator the following error occurs.


ERROR
Decimal values are not allowed as the default quantity for the component with Item Sequence Number XX (your item sequence number), Item Name XX (your item name), and Parent Name XX (your parent name).


The issue can be reproduced at will with the following steps:
1. Responsibility: Order Management Super User

2. Navigate: Orders Workbench > Enter an order for a PTO Model > Press the Configurator Button

3. Screen flashes and disappears

4. Error is found in the Java Console as:  Decimal values are not allowed as the default quantity for the component with Item Sequence Number XX, Item Name XX, and Parent Name XX.

Cause

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