My Oracle Support Banner

Customer Support Specialist: Advanced Search Results Do Not Show More Than 200 SRs Rows (Doc ID 387463.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Customer Support - Version 11.5.10.2 to 12.2 [Release 11.5 to 12.2]
Information in this document applies to any platform.

Goal

(R) Customer Support Specialist
(N) Advanced Search

- Set a criteria that is supposed to return more than 200 SRs.
- Advanced search results show first 25 rows. Then we click on to see next 25 rows.
- Proceed until 200 Rows.
- Beyond that, the Search Results window does not show any more SRs, even though it SHOULD have returned more rows.

How to get this restriction removed?

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
 Community Discussions

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.