Customer Support Specialist: Advanced Search Results Do Not Show More Than 200 SRs Rows

(Doc ID 387463.1)

Last updated on OCTOBER 27, 2017

Applies to:

Oracle Customer Support - Version 11.5.10.2 to 12.2 [Release 11.5 to 12.2]
Information in this document applies to any platform.
Checked for relevance on 27-Octr-2017


Goal

(R) Customer Support Specialist
(N) Advanced Search

- Set a criteria that is supposed to return more than 200 SRs.
- Advanced search results show first 25 rows. Then we click on to see next 25 rows.
- Proceed until 200 Rows.
- Beyond that, the Search Results window does not show any more SRs, even though it SHOULD have returned more rows.

How to get this restriction removed?

Solution

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