Screen Font Size Changing Intermittently in Transportation Management (OTM) v5.0 (Doc ID 387505.1)

Last updated on JULY 09, 2014

Applies to:

Oracle Transportation Management - Version: 5.0 to 5.0
This problem can occur on any platform.

Symptoms

On V5.0 DEC SR in Production:
Find that the fonts on OTM screens are large sometimes on different screens. There is not certain
screen that contains this problem. The workaround for this problem is to clear cookies from their file and refresh the screen.


EXPECTED BEHAVIOR
Expect the fonts to be normal size for the application without having to clear cookies.

STEPS
N/A

BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users have to clear cookies that adds extra steps in navigation.

 .



Cause

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