Business Monitors Not Updating When User Switches Role (Doc ID 387580.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Transportation Management - Version: 5.0
This problem can occur on any platform.

Symptoms

The user preferences are not being reset when the user roles are changed.

STEPS


1. User A has a user role of A1. The user has a user preference of A1 associated with it, which in turn, uses a business monitor of A1. That business monitor has one saved query of WHITE_SHIPMENTS associated with it.

2. User A2 has a user role of A2. The user has a user preference of A2 associated with it, which in turn, uses business monitor A2. That business monitor has one saved query of YELLOW_SHIPMENTS associated with it.

3. Log in as either user and select to switch roles by pressing the blue 'user role' button at the top of the screen, the business monitor which is associated with the user and therefore the user role is not updated.

Cause

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