Customer_id Field Not populated after Delivery is created
(Doc ID 388213.1)
Last updated on APRIL 04, 2025
Applies to:
Oracle Shipping Execution - Version 11.5.10.0 to 11.5.10.2 [Release 11.5.10]Information in this document applies to any platform.
Symptoms
On 11.5.10 in Test :
Find the field customer_id in not populated in wsh_new_deliveries
EXPECTED BEHAVIOR
Expect to have the customer_id in wsh_new_deliveries
STEPS
The issue can be reproduced at will with the following steps:
1.With Shipping Responsibility
NAV/ Shipping / Shipping Transactions
2. Query by order number.
3. On the detail window, select lines of the order
4. Perform Auto Create Delivery.
Delivery header (wsh_new_deliveries) and the associated detail records are
generated but the wsh_new_deliveries.customer_id field is null.
BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot have the customer information in reports.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |