Error Creating An Order From a Quote: You Must Use Configurator To Make Any Changes, There Is An Error In Order Submission (Doc ID 388367.1)

Last updated on DECEMBER 08, 2016

Applies to:

Oracle Configurator - Version 11.5.10.0 and later
Oracle Order Management - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to place an order from quoting, the following error occurs.

ERROR
Error messages from Order Management
Error in Line: 1.0 :Configurator was used to create this Configuration.
You must use Configurator to make any changes.There is an error in order submission.

STEPS
The issue can be reproduced at will with the following steps:
1. Responsibility: CONTRACT ADMINISTRATOR
2. Navigate: Query quote number > select Place Order from the actions menu
3. Click GO
4. Receive Error

Changes

 

Cause

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