Book Error: There Is No Location Set up for the Organization.

(Doc ID 388574.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Shipping Execution - Version 11.5.10.0 to 11.5.10.CU2 [Release 11.5.10]
Information in this document applies to any platform.

Symptoms

Checked for relevance on 05-Apr-2016

When attempting to book a new sales order which includes fulfillment set, the following error occurs.

ERROR
Error: There is no location set up for the organization.

Error: Failed to import the order line because Create_Delivery_Details failed.

Workflow activity Ship has failed. Please fix the errors and retry the activity from the Order Form or the Workflow Monitor.

The Patch 4688704 had already been applied and the Import Shipping Locations program had been submitted with the following parameters.

Map Regions - Yes
Location Type - Both

The error appears to occur only when a fulfillment set is added to the order. Sales orders that doesn't contain fulfillment set booked successfully.

Cause

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