Education Qualification Review Page Does Not Display Ame Approver List (Doc ID 388630.1)

Last updated on SEPTEMBER 13, 2016

Applies to:

Oracle Talent Management - Version 11.5.10.2 to 12.2 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.
***Checked for relevance on 24-Apr-2013***


Symptoms

EXPECTED BEHAVIOR
Expect to see AME approver list in review page
when creating education qualification for one employee through self-service.
Approvers are sent properly as per defined approval rule in AME.

Using seeded Education & Qualification screen available in "Employee
Self-service" responsibility.
AME rule has been defined.
AME approver list is displayed in all other screens such as absence, benefits etc.

STEPS
The issue can be reproduced at will with the following steps:
1. Employee Self-Service
2. Education and Qualification
3. Button Add Qualification
4. Enter information in required field
5. Button Next will open the page "Education and Qualifications: Review "
6. Approver list is not displayed

BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, Employee's can not view the approver list, before submitting the request. So
users are not ready to accept this process. In all other screens it is working
fine.

Cause

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