Claims Can'T Be Created If Ship To Site Is Inactive
(Doc ID 388648.1)
Last updated on DECEMBER 03, 2019
Applies to:Oracle Receivables - Version 188.8.131.52 to 184.108.40.206 [Release 11.5.10]
Information in this document applies to any platform.
While creating an invoice related claim with an inactive ship to an error occurs: 'SHIP TO site
does not belong to the customer.' The claim is also not created.
### Steps to Reproduce ###
Receipts -> Receipts -> Apply Screen.
Try to create an Invoice Level Claim
(by setting Reference column to 'Trade Management'), on an Invoice, where the
'Ship To' site is Inactive. Error Message: 'SHIP TO site does not belong to the customer. '
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In this Document