Email Notification Failures Are Causing The Email Servers To Crash (Doc ID 388709.1)

Last updated on DECEMBER 02, 2008

Applies to:

Oracle Workflow Cartridge - Version: 11.5.10.1
This problem can occur on any platform.

Symptoms

Some wf e-mails are being sent to invalid email addresses.
The mailer servers return messages which SUBJECT contains DELIVERY FAILURE
The message body contains a line with this format:
NID[xxxxxxx/sssssss]@WFNODENAME
This message is processed and goes to PROCESS folder.
The original message notification is resent.
IMAP account is receiving  repeated delivery failure notices( thousands) for each of these users at
a frequency that is causing problems on the email server.

.

Cause

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