Unit List Price Automatically Changes To Zero (Doc ID 388805.1)

Last updated on SEPTEMBER 12, 2023

Applies to:

Symptoms

On 11.5.10.2 in Production:
When entering an item on a sales order line with a currency different from the base currency,
the selling price changes to $0.00.
Build Attribute Mapping Rules and QP Maintains Denormalized Data
programs have been successfully run.

EXPECTED BEHAVIOR
Expect the selling price should be derived correctly, based on the multi-currency conversion setups.

STEPS
The issue can be reproduced at will with the following steps:

1. Profile option QP:Multi Currency Installed is set to Yes at Site level
2. Profile Option QP:Multi Currency usage is set to Yes at responsibility level
3. Concurrent request / program "Update Price Lists with Multi-Currency Conversion Criteria" is
completed normally
4. The base currency is USD
5. Created two Multi currency conversion lists. One with a base currency USD and one with Base
currency JPY
6. Created a price list with JPY and attached the multi currency conversion list
7. Added items to the price list
8. Attached this price list to the Order type and the order type to customer
9. The defaulting rule picks up the order currency from Price List
10. User created a sales order with "JPY" Currency
11. User navigates to line items. Enters the item code and the quantity. The unit price
automatically changes to "0.000"

BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot book the sales orders for multi-currency items.

Changes

Debug file shows:

Do rounding
l_multi_currency_installed = Y
l_use_multi_currency = Y
round_price - multi-currency installed
round_price - getting rounding factor from database
l_rounding_factor = 5
x_rounded_operand = 5
x_status_code = S
END round_price

Cause

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