Business Process Certification and Financial Statement Certification:Unexpected Error on Initial Load of Dashboard 'BIB-7000 Cannot access X Server' (Doc ID 389496.1)

Last updated on FEBRUARY 25, 2016

Applies to:

Oracle Internal Controls Manager - Version 11.5.10.0 and later
Information in this document applies to any platform.
AMW.D patchsetPATCHSET:11I.AMW.D
PATCHSET:11I.AMW.E

Symptoms

Errors are received when navigating to Business Process Certifications or Financial Statement Certifications in Oracle Internal Controls Manager (OICM).

Steps to Recreate:
---------------
- Select Signing Officer responsibility
- Click on either Business Processes or Financial Statements tab
- Select the relevant Business Process Certification (BPC) or Financial Statement Certification (FSC)

Error:
You have encountered an unexpected error.
Please contact the system administrator for assistance.

To get the error stack for more detailed information, do the following:

1. Set the following profiles
FND: Diagnostics = Yes
FND: Message Level Threshold = "Debug High"
2. Restart the apache server
3. Reproduce the problem

The error stack may show:
oracle.apps.fnd.framework.OAException: java.lang.RuntimeException: BIB-7000 Cannot access X Server


.

Cause

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