Non-Reservable On-Hand Items Are Backordered
(Doc ID 389629.1)
Last updated on FEBRUARY 29, 2024
Applies to:
Oracle Shipping Execution - Version 11.5.10.0 to 12.2 [Release 11.5.10 to 12.2]Oracle Inventory Management - Version 11.5.10 and later
Information in this document applies to any platform.
Form:WSHFRREL.FMB - Launch Pick Release Form
Symptoms
When Pick Releasing order lines, all Items are backordered, even though sufficient on-hand (transactable) inventory exists. Reservations are not allowed in this instance.
EXPECTED BEHAVIOR
It is expected that if on-hand inventory exists, these order lines should be 'Pick Released'
STEPS
The issue can be reproduced at will with the following steps:
1. Create Sales Order for items
2. Verify items has quantity on-hand & available to transact
3. Pick Release
4. Delivery lines are 'Backordered'
The issue can be reproduced at will with the following steps:
1. Create Sales Order for items
2. Verify items has quantity on-hand & available to transact
3. Pick Release
4. Delivery lines are 'Backordered'
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |